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Review
It’s important to be aware of these techniques and make them conscious while we are having conversations with our teams. All this without turning conversations into something mechanical or not natural but make the other person feel you care and you are paying real attention to what they are saying. Also, lead conversations into something meaningful and with purpose.
It’s good that the course includes examples of conversations and situations, that helps to understand even more the purpose of, in this case, framing and chucking.