By way of getting things going, we’ve put together a selection of demonstrations of the types of conversations you’ll engage in at work. These videos sit alongside the support we’ll be offering you throughout your time with us. The intention in these demonstrations is to help you reflect on your own and other people’s communication and behaviour.

You’ll see that some conversations are deliberately better than others – as you watch them notice what you notice about how the person leading the conversation handles it and gauge how this might leave the recipient feeling.