You can only be influential under agreeable dynamics, it’s nearly impossible to influence someone who is disagreeing. The other person may not always be right, but there’s certainly no point in telling them they are wrong.
Agreement framing does not mean agreeing with everything – it is the ability to keep the interaction agreeable, even if you are not agreeing about the specifics.
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Agreement framing can help when you want to…
- Reach genuine agreement in a performance management conversation that all parties are happy with
- Avoid fuelling defensiveness and allowing disagreements with clients/customers/colleagues to descend into an argument
- Create the expectation of an agreement during an negotiation, even when you might be thinking otherwise
- Achieve a resolution to an issue with a colleague/team/client more quickly
- Deal with resistance in an agreeable way when presenting contentious information
- Conclude a conversation with a client with confidence even when you are on theback foot
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